Frequently Asked Questions
1. Is this therapy?
No. HAEL is a guidance tool, not medical or therapeutic care. It doesn't diagnose or treat.
2. Is it free?
The educational resources are free to explore. No subscription or donation is required. Separately priced event admission is described on the relevant event page.
3. Do I need an account?
No account is required to explore the free library and First Steps. The check-in and text guide are optional. An account is used for available saved-progress and dashboard functions.
4. Is my data private?
See our Privacy Policy for how account information, analytics, and AI input are processed. Avoid sharing sensitive personal information with the AI guide.
5. What happens after the quiz?
The optional check-in provides a self-reflection summary based on your answers and a suggested place to begin. It is not a diagnosis or clinical assessment. You can also use the library without taking the check-in.
6. Who is behind HAEL?
HAEL was founded by Maksim Zhurakov and is operated by Global Interfaith Progressive Spiritual Ministry, a nonprofit supporting spiritual and educational resources.
7. Is my donation tax-deductible?
Donations support HAEL's nonprofit mission and may be tax-deductible to the extent permitted by law. Consult a qualified tax adviser about your circumstances. Event admission is a purchase, not automatically a charitable donation.
8. What if I'm in crisis right now?
HAEL isn't a crisis service. Please contact a local emergency line or crisis hotline.
9. What languages do you support?
HAEL is available in English, plus a growing set of additional languages via the language switcher.
10. How long does the check take?
The check-in is optional. Take it at your own pace; you can explore the library without completing it.
11. Do I need to be facing a difficulty to use HAEL?
No. You can explore the free books and reflections out of curiosity, for everyday learning, or to think about relationships, choices, and meaning.