Privacy Policy
Last updated: April 2026
HAEL ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use hael.world and haelground.org.
Information We Collect
We may collect basic usage data such as page views, device type, and browser information through standard analytics tools. We do not collect personally identifiable information unless you voluntarily provide it (e.g., through a donation).
How We Use Information
Usage data helps us understand how visitors interact with the platform, improve the user experience, and maintain the site's infrastructure. We do not sell, trade, or share your personal information with third parties for marketing purposes.
AI-Powered Features
HAEL offers AI-powered text and voice guidance features. When you use these features, your messages or voice input are sent to third-party AI service providers for processing. We do not permanently store your chat messages or voice recordings on our servers. AI-generated responses are informational guidance only and do not constitute professional advice of any kind. By using these features, you acknowledge that your input is processed by AI systems.
Voice Interactions
If you use the voice feature, your audio is transmitted in real time to a third-party AI provider for speech processing and response generation. Audio is not recorded or stored by HAEL. The third-party provider's own data handling policies apply to the processing of your audio data.
Donations
When you make a donation, payment processing is handled by secure third-party providers. We do not store your payment details on our servers.
Cookies
We may use minimal cookies for analytics and language preference purposes. You can disable cookies in your browser settings at any time.
Children's Privacy
HAEL is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
Data Retention
We retain usage analytics in aggregate, anonymized form. We do not maintain individual user profiles or conversation histories.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete information. Contact us through the information provided on the platform to exercise these rights.
Contact
If you have questions about this Privacy Policy, please reach out through the contact information provided on the platform.
Last updated: July 4, 2026
Privacy Policy
What we collect. (1) Email — only if you choose to save your map or create an account. (2) AI conversation content — processed to generate responses. (3) Usage data — via cookies/analytics to improve the service.
How we use it. To provide and improve HAEL, send the materials you request, and understand how the site is used. We do not sell your data.
Cookies & analytics. We use Google Analytics / Google Tag Manager. You can control cookies in your browser; EU visitors are asked for consent.
Third parties. Google for analytics, Brevo for email delivery, and a payment processor for voluntary donations. They process data only to provide their service.
Retention. We keep personal data only as long as needed for the purposes above, then delete it.
Your rights. You can request access to, or deletion of, your data at hello@hael.world.
Children. HAEL is not directed to children under 16.
Contact. hello@hael.world